Refund policy
Last updated: TODO: date of approval
This policy covers purchases from Derivatives Indicators, the legal entity that sells our TradingView indicator plans, Vyuh and our other digital services. Please read it, each guide and the Disclaimer before you buy.
Before you buy
- There is no free trial of the TradingView scripts at the moment. Each script has a detailed guide, with screenshots, so you can see what it does before you buy.
- Vyuh has a free trial of 3 market days, limited to one per computer, mobile number, email and broker account.
- If you are unsure which plan suits you, ask us first.
No refunds after access
All purchases, including plans and other digital products such as access to indicators, tools or data, are final and non-refundable once access is granted. By buying, you accept that no refund is given after you gain access, however much or little you use it.
If something does not work
If a script or product is defective or does not work as described, contact us within 14 days of purchase. We will investigate and, at our discretion, fix it or provide a replacement or another solution. Refunds are not guaranteed unless applicable law requires them.
Problems caused by things outside our control, such as a TradingView plan without the features you need, your broker, your internet connection or your own settings, are not defects of our products. We are still glad to help you set things up.
Upgrading your plan
You can upgrade your plan within the first month. Email or WhatsApp us and we will help.
Ending your plan
Every plan is a one-time payment today, and none renews by itself. Vyuh may later offer automatic renewal; if it does, it will be your choice, and you can switch it off at any time. If you stop using a plan before it ends, access continues until the end of the period you paid for, and no partial refund is given.
Payment disputes
If a payment is reversed or charged back, the access it paid for is removed. If you think a payment went wrong, please contact us first so we can sort it out quickly.
Exceptions
Refunds or credits may be considered at our sole discretion, or where consumer protection law requires them.
How to ask
Email admin@derivativesindicators.com or WhatsApp +91 82475 90347 with your name, your TradingView username or Vyuh account email, and your payment details.