Privacy policy

This policy explains what personal data Derivatives Indicators ("we", "us"), the legal entity that runs this website and its services, collects, why, how we protect it, and what you can do about it. It is written with India's Digital Personal Data Protection Act, 2023 in mind.

What we collect

• When you contact us by email, phone, WhatsApp or the contact form: your name, your contact details and what you write to us.
• When you buy an indicator plan: your name, TradingView username, phone number and email address, and your Telegram username if you choose to give it, entered in the order form before you pay.
• When you pay: payment confirmation details from the payment provider, such as the amount, date and payment ID. Rupee plans are paid through Easebuzz and US plans through PayPal; we do not see or store full card, bank or PayPal login details.
• For Vyuh: see the Vyuh section below.

What we never ask for

We never ask for your TradingView password, your broker password, or your card or bank login. If anyone asks for them in our name, do not share them, and tell us.

This website

• This website has no accounts and no database of visitors. The contact form does not store anything: it opens WhatsApp with your message ready, and nothing is sent until you press send in WhatsApp.
• The order form sends your details straight to our order system, which keeps them with your order.
• It uses Google Analytics 4 to count visits and purchases: the pages you view, your device and browser, your approximate location, and, when you buy, the plan and the amount. Your name, email and phone are never sent to Google. Google Analytics sets its own cookies (such as _ga) for this; you can block them in your browser or with Google's opt-out add-on (tools.google.com/dlpage/gaoptout). No advertising cookies are used. If you pick a light or dark theme, the choice is saved in your own browser's storage and is not sent to us.
• This website is hosted on Hostinger. Like any website, its server keeps standard technical logs, such as IP address, browser type and the pages requested, for security and to keep the site running. These logs are kept for up to 30 days.

Orders and automatic access

When you buy an indicator plan, we keep an order record: your name, TradingView username, phone, email, Telegram username (if given), the plan, the amount, the payment ID, and the start and end of your access. Your personal details are encrypted where they are stored.

As soon as the payment is confirmed:

• we email you a receipt, and email ourselves the order's details;
• your TradingView username, email, phone, plan and access end date are sent to our TradingView assistant, an automated tool we run that adds the plan's invite-only scripts to that TradingView username. It never has your TradingView password;
• for plans that include Vyuh, a Vyuh account is made for your email (or your existing one is extended) for the same period;
• for plans that include our private Telegram channels, our Telegram bot makes a personal invite link for your order and lets in only one Telegram account: the one with the username you gave, or the one you open our bot with. We keep that account's Telegram user ID with your order, so we can remove it from the channels when your plan ends, or if the payment is refunded or reversed. We never use your phone number on Telegram.

We keep order records for 8 years, as the law requires for accounting records, and use them to answer questions about a purchase.

Vyuh

Vyuh is a Windows app that runs on your own computer.

• Your Vyuh account: your name, email, password and mobile number, which is checked by SMS when you start the free trial. You can add an authenticator code. Vyuh checks your access online, so it contacts our servers from time to time while you use it.
• One trial each: to keep the free trial to one per person, we check the computer, mobile number, email and broker account used for it.
• Kept on your computer: your broker API keys, tokens and passwords are kept only in Windows Credential Manager on your computer. Vyuh's database, with your strategies, orders, trades and logs, is kept in your Windows user profile and is encrypted. Backups are encrypted the same way.
• Payments for Vyuh are made on Easebuzz's page. Easebuzz handles your payment details; we receive the confirmation.
• Optional services you connect, such as Telegram notifications or a tunnel for TradingView alerts, receive what you choose to send them, under their own privacy policies.

Vyuh's access check. Every few hours, Vyuh sends our licence server your account, an ID for your computer and the app's version, so it can confirm your access. Your Vyuh account data is kept as described under "How long we keep it": while you have access, and afterwards for 8 years.

How we use your data

• to reply to you and give support;
• to give, manage and remove access to the indicators, Vyuh and the desks, including adding your TradingView username to the plan's scripts automatically;
• to process payments and keep the records the law requires;
• to prevent misuse, such as shared access or repeated free trials;
• to tell you about changes to a service you use. We do not send marketing messages without your consent.

Who we share it with

Only the services needed to run the business: TradingView (to grant script access), Google Workspace and Resend (email), WhatsApp (messages), SMS services (to check your details), and our payment providers, Easebuzz and PayPal. They act under their own privacy policies. We may also disclose data where the law requires it, or to protect our rights. If the business is transferred, your data may pass to the new owner under this policy.

We do not sell your data.

Where your data is kept

Some of these services store data on servers outside India. When we use them, we rely on their own safeguards and on what Indian law allows.

How long we keep it

As long as you have access, and afterwards for 8 years, the period the law requires us to keep accounting records. If a dispute is open at the end of that period, we keep what it needs until it is settled. After that, your personal data is deleted.

How we protect it

We use reasonable technical and organisational measures, such as encryption, limited access and secure providers. No online service is completely secure, so we cannot guarantee absolute security. If a breach affects your data, we will tell you and the authorities as the law requires.

Your rights

You can ask to see a summary of your personal data, correct or update it, have it erased, or withdraw your consent, by emailing admin@derivativesindicators.com. You can also name someone to exercise these rights for you if you die or cannot act yourself. Withdrawing consent can mean we can no longer give you access. We will respond within a reasonable time.

If you are not satisfied with our answer, you can complain to the Data Protection Board of India.

Children

Our services are not meant for anyone under 18, and we do not knowingly collect their data. If you think a child has given us data, please tell us and we will delete it.

Links to other websites

This website links to other websites, such as TradingView, YouTube, X and brokers. We are not responsible for their privacy practices.

Changes

We may update this policy. Changes are posted on this page with a new date at the top.

Grievance contact

Arkabrata Das, admin@derivativesindicators.com, Shyambazar, Kolkata.